Table of Contents
1. Introduction
Capital Academy ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Important Note: By using our services, registering for courses, or providing us with your information, you consent to the collection, processing, and storage of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for courses or exams
- Create an account on our website
- Sign up for our newsletter
- Contact us through our website or by email
- Participate in surveys or promotions
- Make payments for our services
The personal information we may collect includes:
- Name, email address, and contact information
- Date of birth and gender
- Educational background and employment information
- Payment information
- Profile photos (if provided)
- Course preferences and learning history
2.2 Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- IP address and device information
- Browser type and operating system
- Pages you view and links you click
- Time spent on our website and usage patterns
- Referral source (how you found our website)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing the services you request
- Processing enrollments and administering courses
- Processing payments and maintaining financial records
- Communicating with you about your courses, account, and our services
- Sending promotional materials and newsletters (with your consent)
- Improving our website and services
- Personalizing your experience on our website
- Responding to your inquiries and providing customer support
- Conducting research and analysis to improve our educational offerings
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
4.2 Educational Partners
For certain courses, particularly those offering certifications or accreditations, we may need to share your information with our educational partners, such as examination bodies, accreditation agencies, or certification authorities.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Business Transfers
If we or our assets are acquired by another company, your information may be included among the transferred assets. We will notify you of any such change in ownership or control of your personal information.
4.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Some of the security measures we implement include:
- Encryption of sensitive information
- Secure payment processing
- Regular security assessments and updates
- Access controls and staff training
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Our legal obligations
- Applicable statutes of limitations
- Resolving disputes
- Enforcing our agreements
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.
Marketing Communications
You can opt out of receiving marketing communications from us by clicking the 'unsubscribe' link in any email we send, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.
8. Children's Privacy
Our services are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will delete such information from our records.
9. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
9.1 Types of Cookies We Use
- Essential cookies: Required for the operation of our website
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
- Functionality cookies: Enable us to personalize content for you
- Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow
9.2 Cookie Management
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.
Significant changes to this Privacy Policy will be communicated to you through a notice on our website or via email if we have your email address.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Capital AcademyAl Khoudh, Muscat, Oman
Email: privacy@capitalacademy.om
Phone: +968 2412 3456
Last Updated: March 15, 2025